belgacom tv and a stupid modem router
One day my asus usb wifi card didn't find the router anymore. So we got out the big ones, re-install the card, reset everything and than connect to the router. Yeah I was in control. And while connecting (after having read the few pages of information that I have found (too little) I pushed a small black button next to the network connection at the back of the box. And my connection came back. Oh Yeah said my wife, I have cleaned that box yesterday and maybe I have pushed a button....
and so every day we enter in the world of the totally illogic world of IT
btw Belgacom you should publish much more information and dummy guides for the hardware you are selling or delivering